Prices from £69.50
Great Cumberland Place, Marble Arch, London, W1H 7DL, England
Read reviews for the The Cumberland Hotel. We only accept reviews from customers who have booked at the The Cumberland Hotel through us. This means better quality reviews which you can trust. View Hotel Details
No of Holiday Reviews for this hotel - 94
| Sleep | Breakfast | Staff | Overall Score |
|---|---|---|---|
| 4 | 4 | 3 | 4 out of 5 |
Stay Date : 23/08/08
A customer from Milton Keynes who stayed at this hotel wrote this review.
Check in was 2pm - we went and it was heaving, went back at 6pm after shopping and 3 people on desk, all dealing with check in - after 10 min wait we were taken to another desk - told our twin room wasnt avail and after more delay asked if we would like sep room - absolutely not was our response. The lady disappeared twice during checkin to 'talk to my manager' and eventually we were offered a superior king size room - it was now 6.30 - we didnt really have a lot of choice... the check in process and excuse as to why this had happened would make me reluctant to use the hotel again, however, the room itself was nice enough with a view over hyde park and breakfast was amazing if a little bleak ref surroundings and hoards of people Rest of our weekend went well, shopping as usual great, for a bank holiday weekend it was quiet. Dinner in Soho was fabulous - The Boulevard, set menue for 15.95 - brilliant food/service... highly recommend!
Scores are based on 1 (poor) to 5 (Excellent)
| Destination Score | Overall Hotel Score | Sleep | Breakfast | Staff |
|---|---|---|---|---|
| 4 | 3 | 4 | 4 | 3 |
| Visiting Places | Score |
|---|---|
| Shopping on Oxford Street |
| Restaurant | Score |
|---|---|
| The Boulevard, Soho |
User Review Ratings
2 out of 2 users found this review helpful
Stay Date : 01/09/08
A customer from SWINDON who stayed at this hotel wrote this review.
Main purpose of visit to attend BBC Wood Lane for show recording.Hotel perfect position for train. Paddington, tube to White City & buses. Bus stop information very useful & bus drivers very helpful. Hotel & staff excellent. Hotel in easy walking distance of shops & park.
Scores are based on 1 (poor) to 5 (Excellent)
| Destination Score | Overall Hotel Score | Sleep | Breakfast | Staff |
|---|---|---|---|---|
| 5 | 5 | 4 | 5 | 5 |
| Visiting Places | Score |
|---|---|
| British Museum | |
| Hyde Park |
| Restaurant | Score |
|---|---|
| The Victoria Pub |
Stay Date : 04/09/08
A customer from Johanesburgh who stayed at this hotel wrote this review.
Rooms are clean and good. However carpets are stained in room and corridors. Dining room quite dark and dingy and breakfast was OK. Choice fairly limited for a 4 star hotel.
Scores are based on 1 (poor) to 5 (Excellent)
| Overall Hotel Score | Sleep | Breakfast | Staff |
|---|---|---|---|
| 3 | 4 | 2 | 4 |
Stay Date : 28/08/08
A customer who stayed at this hotel rated as follows.
Scores are based on 1 (poor) to 5 (Excellent)
| Overall Hotel Score | Sleep | Breakfast | Staff |
|---|---|---|---|
| 3 | 3 | 2 | 3 |
Stay Date : 26/08/08
A customer from CALDICOT who stayed at this hotel wrote this review.
Hotel was good , been to London many times.I was going to stay just one night but added an extra night 's stay. Superbreak staff were fantastic on arranging the extra night.
Scores are based on 1 (poor) to 5 (Excellent)
| Overall Hotel Score | Sleep | Breakfast | Staff |
|---|---|---|---|
| 4 | 5 | 4 | 5 |
| Visiting Places | Score |
|---|---|
| Madame Tussauds |