A good value overnight stay with panoramic views from the hotel across London. Ideal for a cheap stop-over.

The hotel looks impressive and the reception areas are well kept. The first rooms we were given we refused. The staff were pleasant and showed us two more room. We picked the best which was two doubles. Our son 14, slept in our room. Breakfast was taken on the 5th floor which had wonderful views of the City. There was a single continuos toaster, a choice of cornflakes or cornflakes, apple and orange juice. Sliced processed ham and processed cheese slices, still in the wrappers. Four types of jam. There was a shortage of bowls, the hotel ran out of butter and a tub of flora with a knife stuck in it appeared. We were wakened around 5.30am by a hammering noise, which turned out to be the radiator in the en-suite. At 8.00am trollies were taken past the room. Then grass cutting & strimmers forced us from our beds. The shower riser had nowhere to hook. (Broken on the wall) Asked for three cups in the room. Still only two, but coffee and tea for three. The TV remote was useless, and we could only receive ITV2. This was with the TV antenna perch on my wife's handbag. Yet the beds were comfortable, clean sheets, beds made daily, towels replaced daily and the room left tidy. Good in some area's but overall, certainly the poorest hotel stayed at with Superbreak.

the queens hotel in crystal palace made us very welcome,could not fault for the price we paid.very comfy room and lovly breakfast.very pleasant stay.we went to visit friends who live there.ther was also great choice ov restaraunts around the vacinity of the hotel situation.plus there was a taxi rank right next door fantastic.